FREQUENTLY ASKED QUESTIONS
Here you will find answers to all your questions about employee recruitment!
Welcome to our Frequently Asked Questions.
Discover everything you need to know about international recruitment and RHUbique Talents services.
We are here to help you find the best talent to meet your workforce needs.
Explore our answers to the most common questions and simplify your employee recruitment process today.
1. What is RHUbique Talents?
Wondering how to hire remote employees internationally? RHUbique Talents is a company specialized in international recruitment and employee outsourcing, connecting businesses with talent from around the world. 1. Specialization and Services: We specialize in recruiting qualified professionals for remote roles in administration, customer service, telemarketing, and accounting. Our services are designed to respond quickly and efficiently to workforce needs. 2. Turnkey Approach: Our turnkey solution simplifies the recruitment process. With a subsidiary in Morocco, we handle the sourcing and hiring of the talent needed by our Quebec-based clients. We take care of all administrative procedures, ensuring a smooth onboarding process — with no need for immigration processes, for example. 3. Benefits for Quebec Businesses: RHUbique Talents provides Quebec companies with an effective solution to labor shortages. By hiring qualified international professionals, we enable businesses to scale quickly while achieving significant labor cost savings — estimated between 30% and 50%.
2. What services does RHUbique Talents offer ?
Partnering with RHUbique Talents offers numerous advantages for Quebec companies looking to meet their workforce needs. 1. High-Quality Workforce: We recruit qualified employees, verify their backgrounds and credentials, and ensure full and ongoing integration. 2. Cost Savings: Companies can save between 30% and 50% on labor costs compared to hiring locally — due to differences in wages, source deductions, and equipment expenses. 3. Time Savings: Our turnkey service handles every step of the recruitment process: identifying needs, sourcing and interviewing candidates, onboarding employees into your company, and providing regular follow-ups to ensure successful collaboration.
3. What is RHUbique Talents' process ?
At RHUbique Talents, we have developed a structured and efficient process to meet your workforce needs. Here's how it works: Needs Assessment Our team meets with you to evaluate the roles or tasks to be carried out remotely. Recruitment and Selection We present you with the best available talent — and you choose the professional who best fits your needs. Onboarding Your exclusive RHUbique collaborator is onboarded, and you begin training them according to your processes, rules, policies, and systems. Ongoing Relationship Management We ensure regular follow-ups with all our collaborators and their client companies — including performance reviews and coaching when needed.
4. What types of employees can you recruit through RHUbique talents ?
Customer Service Customer Service Representative Technical Support Agent Client Advisor Account Manager Online Community Moderator Telemarketing Telemarketer Outbound Sales Representative Telemarketing Supervisor Phone Sales Manager Telephone Campaign Analyst Administration Administrative Assistant Project Coordinator Data Manager Virtual Secretary Human Resources Assistant Accounting Accountant Management Controller Financial Analyst Payroll Manager Auditor Accounting Clerk
5. Why choose RHUbique Talents ?
Local and International Expertise: In-depth knowledge of the Quebec and Moroccan labor markets. Access to a broad pool of diverse and qualified talent. Fast and Efficient Recruitment Process: Quick recruitment to meet immediate business needs while identifying and selecting the best talents. A Win-Win Collaboration: Providing Canadian companies the opportunity to quickly fill their workforce needs while enabling international talent to advance their careers with these companies. Guaranteed Satisfaction: High-quality recruitment services ensuring satisfaction for both employers and candidates. Turnkey Service: An all-in-one solution that covers everything from recruitment and payroll to tax compliance, IT equipment, and more. Time and Cost Savings: A business strategy that saves you 30% to 50% compared to local labor costs. Support and Guidance: Continuous support for clients and employees throughout the partnership to ensure an effective and harmonious collaboration.
6. How do you manage the time difference for remote employees working for local companies ?
The time difference between Quebec and Morocco ranges from 4 to 6 hours depending on the time of year. Candidates recruited by RHUbique Talents are highly qualified and able to adapt their working hours to meet the needs of Quebec companies. For customer service roles, working hours can align with Quebec business hours. For administrative positions, the time difference often allows for extended task processing periods, providing additional benefits in terms of coverage. In short, the time difference can be effectively managed based on the specific needs of the company and the role.
7. What is the mission of RHUbique Talents ?
At RHUbique Talents, our mission is to become the strategic partner for Quebec businesses facing workforce challenges, especially during labor shortages. We facilitate international recruitment for Canada through our subsidiary in Morocco, enabling companies to quickly and cost-effectively fill their workforce needs. By leveraging Employer of Record services, we simplify remote hiring while providing tailored support. Above all, we value the human aspect and the well-being of our collaborators, believing that personalized professional relationships are key to lasting and successful partnerships.
8. What is the history of RHUbique ?
During the pandemic, Louis and Angelo quickly embraced remote work and witnessed its effectiveness. Faced with an existing and anticipated labor shortage, they decided to support Quebec businesses by efficiently providing access to international workforce solutions. This led to the creation of RHUbique Talents, with a subsidiary based in Morocco managing the administration of recruited collaborators to meet local needs. Louis and Angelo worked together for 20 years at a manufacturing company in Montreal, where Louis was the Human Resources Director and Angelo was the Planning Director. They often discussed recruitment challenges. The pandemic exacerbated these difficulties but also highlighted the benefits of remote work. They decided to test international recruitment, and the results were very positive. They realized that international recruitment—often perceived as complex, costly, and time-consuming—could be simplified through their outsourcing model. By validating candidates’ skills and work capacity, they offer companies a fast and effective solution. After leaving their previous company, they conducted pilot projects with other businesses, which also proved successful. Building on these successes, they founded RHUbique Talents with the goal of helping Quebec and Canadian companies meet their office workforce needs with international remote resources.
9. What happens if the collaboration between a company and an employee is no longer working or fruitful?
As in any professional relationship, it may happen over time that the collaboration between a company and an employee no longer works, whether due to personal chemistry issues or changing business needs. While our model emphasizes long-term stability, we are prepared to manage such situations. RHUbique Talents supports both clients and employees when adjustments are needed. If improvements are required for the employee or if economic reasons compel the client to end the relationship, we step in to facilitate the transition. We provide continuous support throughout the collaboration, including at contract termination, to ensure a smooth and professional experience for all parties involved.
10. What is the recruitment process when you contact RHUbique Talents?
At RHUbique Talents, our recruitment process is designed to be simple, fast, efficient, and cost-effective. When we receive a request from a company, we begin by thoroughly assessing and understanding its workforce needs — the position to be filled, the required skills, and the desired profile. We then launch a targeted recruitment campaign to find the best candidates. Typically, about four weeks elapse between the initial contact and the start of collaboration with the new employee. Pre-selected candidates are presented to the company, which has the opportunity to meet them and choose the best fit. Once the collaboration begins, we provide regular follow-ups to ensure the satisfaction of both parties. We conduct periodic evaluations to monitor the employee’s progress and performance, as well as the client’s satisfaction. This continuous monitoring is essential to build a strong and successful long-term relationship. Thanks to our expertise in human resource management, we support companies in improving employee performance and integrating new hires into their teams.
11. What are the core values of RHUbique Talents ?
At RHUbique Talents, our core values are respect, trust, transparency, and support. Respect: Respect is non-negotiable for us. We value every individual, culture, and company, ensuring open communication and fair treatment for all. Trust and Transparency: Our clients’ and collaborators’ trust is built on transparency. We maintain honest and open communication, providing all necessary information to enable informed decisions and ensure a successful partnership. Support: We are more than just an intermediary. We are committed to guiding our collaborators and clients at every stage of the process — before, during, and after recruitment — offering continuous and unparalleled support. Our goal is to ensure the success of every collaboration, both for Quebec businesses and international talent.
12. How do you ensure good internet stability for a remote collaborator based in Morocco ?
Internet connection stability is essential for remote work. We recognize that interruptions can be frustrating. To ensure optimal service quality, we require our collaborators to have a high-speed internet connection. To support this requirement, we provide them with a stipend to cover the cost of their internet service. For companies hesitant to use our services, we recommend an initial meeting to fully understand our offering. RHUbique Talents handles all administrative management related to the recruitment and onboarding of collaborators, ensuring a smooth and worry-free transition for our clients.
13. What are the best practices for remote work to ensure a successful collaboration between the employee and the company ?
When working with a remote collaborator, it is crucial to establish clear and well-defined communication channels. It is important to agree on which communication platforms to use and provide access to a central file repository where the collaborator can find all necessary reference documents. To organize work efficiently, clearly define objectives and hold daily meetings, ideally at the beginning and end of the day, to ensure the collaborator knows what needs to be accomplished and to assess progress. The key to success lies in transparent communication, easy access to documents, and mutual understanding of expectations. Benefits for the collaborator include the ability to work remotely without time lost in commuting, which enhances both productivity and well-being.
14. What are the benefits for an employee in Morocco working for RHUbique ?
Candidates appreciate the ability to work from home, avoiding long commutes and traffic. This also eliminates the need to travel late in the evening, providing greater schedule flexibility. Working from home offers the advantage of improved concentration, which boosts productivity. Employees can fully focus on their tasks and projects without interruptions.
15. What is outsourcing in Business ?
Definition Outsourcing refers to the practice of delegating all or part of certain business activities or processes to a specialized external service provider. This allows the company to focus on its core activities while benefiting from the skills and resources of an external partner for specific tasks. Outsourcing can cover various areas such as IT services, human resources management, accounting, manufacturing, customer service, and more. Advantages This strategy offers benefits such as cost reduction, improved operational efficiency, and the ability to concentrate on the company’s key business activities.
16. What is "portage salarial" ?
Portage salarial is an intermediate status between employment and entrepreneurship. In this system, an independent professional (the “porté”) carries out assignments for clients while being linked to a portage company (the “porteur”) through an employment contract. The porteur handles invoicing, payment collection, and ensures the salary is paid to the porté, who retains autonomy in performing their assignments. Portage salarial provides the independent professional with social security and benefits while allowing them to enjoy the freedom and flexibility of entrepreneurship.
Ask us your questions
We hope this FAQ answers your questions and helps you better understand our services.
For any further inquiries, please do not hesitate to contact us directly.